Maintaining their parts is an important aspect of keeping freight trucks on the road. As well made as the parts of a truck may be, they eventually need replacement due to wear. For freight companies, the key is to replace parts before they break, resulting in having to leave a rig on the side of the road. A supplier of medium and heavy truck parts will assist with this task, but carriers must choose a parts supplier carefully in terms of the fleet services they need. Below are tips for choosing a parts supplier for freight trucks.
Choose a supplier that has multiple service centers
Using a supplier that has a truck service center makes the parts replacement process easier. In addition to providing the parts, the supplier can install them – an arrangement that helps carriers defray the cost of maintenance through outsourcing. For companies whose fleets travel nationwide, choosing a supplier that has nationwide service centers is the best idea. If components need to be replaced while rigs are on the shipping route, the supplier will perform the necessary service.
Choose a supplier that supplies parts from various manufacturers
Some suppliers only supply components from certain medium and heavy truck parts manufacturers. This may not seem like a problem if you own trucks that need components the supplier carries. However, if you invested in a truck or an engine from a different manufacturer, you would need to have it maintained by a different truck service center. Some suppliers specialize in a certain type of truck, but have the expertise and components for servicing all types of rigs. This is the best type of supplier to work with.
Choose a supplier that has an online maintenance program
Standard maintenance is the most important service for keeping a rig on the road. When a carrier company has numerous trucks, keeping them all on the right maintenance schedule can be difficult. A supplier that has an online maintenance program solves this problem by notifying the carrier of each rig’s upcoming maintenance needs. After a vehicle is entered into the program, the carrier is notified automatically when the vehicle needs maintenance again.
Choose a supplier that offers same-day delivery
If a carrier prefers to install parts on its own, it should choose a supplier that offers same-day delivery. If it takes days to receive a component, this means a rig could spend days parked instead of on the road, delivering goods. Carrier companies demand a quick turn around for equipment repair and maintenance. They should also demand a quick turn around for parts delivery.
Freight carriers that use trucks need the services of a medium and heavy truck parts supplier, particularly one that has the characteristics listed above. Parts suppliers who have a service center, provide an online maintenance program, supply components from various manufacturers, and offer same-day delivery provide carrier companies with the range of services they need to solve maintenance and repair issues quickly, and keep trucks on the road.